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ColorStudio HD keeps crashing!

Check iTunes to make sure you have the most up-to-date version of ColorStudio HD. If there are updates available, make sure you download and install the latest version of the app. While you're connected to iTunes, make sure that you are running the latest version of iOS on your iPad.

Once everything is up to date, reset your iPad by powering it off and on again. This should resolve any issues you might be having with crashes.

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The colored line stops when I reach the black line of the drawing!

ColorStudio HD has a feature called "Stay Inside The Lines", designed to help less experienced artists color within the lines. As the name implies, that feature ensures that any continuous line will stop when it reaches the black border of any foreground elements (the parts of the picture that move when animation is turned on).

To turn this feature off, tap the gear icon on the right side of the coloring page to open the Settings Menu. Tap the word "On" beside "Stay Inside the Lines" to turn it off.

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Does how I hold the iMarker affect its responsiveness in ColorStudio HD?

iMarker, the digital stylus included with ColorStudio HD, uses a small electric motor to help your iPad tell the difference between its tip and the tip of your finger. This function works well no matter how you hold the iMarker, but for best results, we recommend holding it at a 90º angle to the iPad's screen.

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Does ColorStudio HD work if I have a case on my iPad?

Your iPad has a capacitive touchscreen which relies on contact with your skin to work properly. Though iMarker, the digital stylus included with ColorStudio HD, will work if you have a case on your iPad, it works best when you are making direct contact with the metal back of the iPad.

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Does ColorStudio HD work with a screen protector?

iMarker, the digital stylus included with ColorStudio HD, works best when it has direct contact with your iPad's screen.

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Will this product work while I have a Bumper on my iPhone 4?

The headphone opening on the Apple Bumper is only large enough to accommodate the headphones that were included with the iPhone 4. Though it appears that our TuneBuds and TuneBuds Mobile also fit in this opening just fine, the bumper case will have to be removed before using most other headphones and auxiliary cables.

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Can I use this case AND the Reveal at the same time?

No, this case was designed to be fairly snug around the iPhone 4, and if your phone is in a Reveal case, it will be very difficult to get the phone in or out of the Holster.

However, we have found that the iPhone 4 fits nicely inside the Elan Holster Metal for iPhone 3G/3GS. Even while inside a Reveal case, this combination works quite well.

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Can I use this case AND the Reveal at the same time?

No, the Elan Passport Wallet for iPhone 4 provides a fairly snug fit, and the phone will not fit if it's inside a Reveal case.

However, we have found that the iPhone 4 fits nicely inside the Elan Holster Metal for iPhone 3G/3GS. Even while inside a Reveal case, this combination works quite well.

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