Griffin Support

My iPads aren't showing up in iTunes!

Try resetting your MultiDock by following these steps:

  • Unplug all of your iPads from MultiDock's USB to Dock cables.
  • Unplug the MultiDock USB cable from the computer.
  • Unplug the MultiDock power cable from the power source (wall outlet or power strip).
  • Wait about 20-30 seconds.
  • Plug the MultiDock power cable back into the power source.
  • Plug the MultiDock USB cable back into the computer.
  • Plug in your iPads.
  • If you're still having trouble after this reset, contact Support for further assistance.