Griffin Support

Why doesn't my new MacBook Air sync with more than one MultiDock unit?

Recent changes to the USB design of the mid-2013 Apple MacBook Air will prevent the laptop from accessing more than 25 USB devices (including additional USB hubs) from a single side USB port at one time.

If you are having problems accessing all 30 devices connected to your MultiDock, please contact technical support at 800-208-5996 or by emailing We're here 9am-6pm Monday through Thursday (CST)9am-5pm Friday (CST).